| Feedback | Type | Highlighted Text | Agent | Task | Severity | Status | Reviewer | Created | Actions |
|---|---|---|---|---|---|---|---|---|---|
This sounds too casual for enterprise customers. Should be more formal and professional. | tone | "We've identified and resolved the SSO login issue you reported." | intercom-v2-1 | TSK-001 | minor | pending | philippe@demo.com | 1/15/2024 | |
Should include specific pricing information and ROI calculations. | completeness | "Based on your company size and requirements, I'd recommend our Enterprise plan." | salesforce-v1-9 | TSK-004 | major | addressed | alex.rodriguez@demo.com | 1/15/2024 | |
Need to explain what caused the improvement and provide actionable next steps. | clarity | "Your email campaign shows a 15% open rate improvement" | mailchimp-v2-3 | TSK-007 | major | pending | emma.davis@demo.com | 1/15/2024 |